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Arrigo Group

Arrigo Group is one of Malta’s longest-established and most experienced companies in the tourism industry.

Arrigo Group adopts a Quality Management System based on the requirements of MSA EN ISO 9001:2015 and any applicable legal requirements.

Arrigo Group has established the following strategic objectives to be pursued through the Quality Management System:

Long Term Vision

  • To establish long-lasting business relationships with different type of customers that have strong potential for development and growth.
  • To be recognised as a leading company in the tourism sector for inbound and outbound tourists and local excursions.

Quality

  • To continuously improve the quality management system and the overall management of Arrigo Group.
  • To constantly nurture the culture of good quality and continuous improvement across Arrigo Group.

Our Mission

  • To be your partner in those memorable moments, with a deep understanding of your ambitions and objectives.
  • To create unique programmes which are affordable, dynamic as out of the ordinary, thus guaranteeing an unforgettable experience.
  • To not only to meet but to exceed your expectations,with quality events perfectly adapted to reach Your Goals.
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Resources

  • To harness and develop the experience and knowledge earned over the years.
  • To ensure that all staff is able to adapt to difficult and unforeseen operational circumstances.
  • To encourage the growth of knowledge and expansion of contacts within the network of the tourism industry
  • To urge accountability, teamwork and cooperation between the employees of Arrigo Group.

Customer Focus

  • To meet customer requirements in a flexible, timely and professional manner that suits the needs of the customers without ever comprising the business ethics and principles.
  • To constantly strive to surpass the expectations of customers and end-users.
  • To give the required and deserved respect and attention to all end-users.